Refund policy

Refund & Return Policy

Last updated: September 8, 2026

At MANHARPL, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

Returns

We accept eligible returns within 14 days after you receive your order.

To request a return, please contact us at Trimax1012@gmail.com before sending your item back. Please include your order number and proof of purchase.

Items must be returned in the condition in which you received them. Please do not use or damage the item beyond what is reasonably necessary to inspect it.

Please do not send a return without contacting us first and receiving return instructions.

Return Shipping

For standard returns, customers are responsible for the cost of return shipping, unless we state otherwise or applicable law requires us to cover the cost.

If you receive a damaged, defective, or incorrect item, please contact us before returning it.

European Union — 14-Day Right of Withdrawal

If you are a consumer in the European Union, you generally have the right to cancel your online purchase within 14 days after receiving your order, without giving a reason, subject to applicable legal exceptions.

If your order is delivered in multiple shipments, the 14-day period generally begins when you receive the last item.

To exercise this right, contact us at Trimax1012@gmail.com and clearly tell us that you wish to cancel your purchase.

To start a return or cancellation request, log in to your account at https://shopify.com/69048598626/account and go to your Orders.

If you checked out using a phone number only, you cannot use the account link above. Please use the return link in your SMS order confirmation to start your request.

After notifying us, you generally must send the goods back within 14 days.

Where the EU right of withdrawal applies, we will provide the refunds required by applicable law, including the standard delivery cost paid at checkout. We may withhold the refund until we receive the returned goods or receive evidence that you have sent them back, whichever occurs first.

The customer is responsible for the direct cost of returning the goods unless applicable law requires otherwise.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If your item arrives damaged, defective, or you receive the wrong item, contact us at Trimax1012@gmail.com as soon as possible. Please provide your order number and photographs of the issue when possible.

We will work with you to resolve the problem.

Nothing in this policy limits consumer rights that cannot legally be excluded.

Non-Returnable Items

Certain products may not be eligible for return where permitted by applicable law, including certain:

  • Personalized or custom-made products
  • Perishable goods
  • Sealed products that cannot be returned for health or hygiene reasons after being opened
  • Digital products where applicable
  • Other products excluded from return by applicable law

If you are unsure whether your item can be returned, please contact us before sending it back.

Sale and Final Sale Items

Sale items may be returned unless the product is specifically identified as final sale or an applicable legal exception applies.

Nothing in this policy removes consumer rights protected by applicable law.

Cancellations

You may request cancellation of your order before the order has been fulfilled.

Once an order has been fulfilled, cancellation may no longer be possible. However, applicable return or withdrawal rights may still apply.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be sent to your original payment method.

Your bank or payment provider may take additional time to process the refund.

Exchanges

We do not guarantee exchanges for different sizes, colors, or products.

If you would like a different product, you may return the original item where eligible and place a new order.

Contact Us

If you have questions about returns, refunds, or cancellations, please contact us:

MANHARPL
Email: Trimax1012@gmail.com

Return Address:
242 E Terra Mia Ave
Zip Code 95391
United States